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Right to Information

In accordance with the Right to Information Act, No. 12 of 2016.

RTI ACT NO. 12 OF 2016

How to request information

Requests for information should be made to the Information Officer of the Provincial Department of Health Services by completing and handing over a request, preferably in the manner prescribed in Form RTI 01 – although using the form is not mandatory. A request may be made in writing or verbally.

OFFICERS

Who to contact

Send your request to the Information Officer. Appeals are made to the Designated Officer.

INFORMATION OFFICER

W.A.C.K. Wickramasinghe

Submit your request for information (Form RTI 01 or letter) to this officer.

DESIGNATED OFFICER

Dr. C.J. Aluthweera

Appeals against decisions of the Information Officer are made to this officer within 14 days.

THE PROCESS

What happens after you make a request

The Right to Information Act sets clear time limits for every step.

01

Acknowledgement

When you make a request for information, either verbally or in writing, you will receive an acknowledgement from the Information Officer.

02

Decision within 14 days

The decision whether to grant the information or not will be given as expeditiously as possible, and in any case within 14 days.

03

Fees and provision

If the information is to be provided, you will be informed of any fee under the schedule prescribed by the RTI Commission. Information is provided within 14 days of payment, or within 14 days of the decision if no fee is required.

04

Extension up to 21 days

If the information cannot be provided within 14 days after payment, the period may be extended up to a maximum of 21 days, and you will be given the reasons for the extension.

05

Right to appeal

You may appeal to the Designated Officer in the situations listed below. An appeal must be made within 14 days.

06

Life and personal liberty

Where a request concerns the life and personal liberty of a citizen, the Information Officer will respond within 48 hours.

APPEALS

When you can appeal to the Designated Officer

An appeal to the Designated Officer must be made within 14 days. If you are still not satisfied, you may appeal to the Right to Information Commission.

Need help or information?

Contact the Provincial Department of Health Services – we are here to help.

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