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Right to Information
In accordance with the Right to Information Act, No. 12 of 2016.
RTI ACT NO. 12 OF 2016
How to request information
Requests for information should be made to the Information Officer of the Provincial Department of Health Services by completing and handing over a request, preferably in the manner prescribed in Form RTI 01 – although using the form is not mandatory. A request may be made in writing or verbally.
OFFICERS
Who to contact
Send your request to the Information Officer. Appeals are made to the Designated Officer.
INFORMATION OFFICER
W.A.C.K. Wickramasinghe
- Deputy Provincial Director (Administration)
- Provincial Department of Health Services, North Central Province – Anuradhapura
- Telephone: 025 222 3165
- Email: pdhsncpoffice@gmail.com
Submit your request for information (Form RTI 01 or letter) to this officer.
DESIGNATED OFFICER
Dr. C.J. Aluthweera
- Provincial Director of Health Services
- Provincial Department of Health Services, North Central Province – Anuradhapura
- Telephone: 025 222 2700
- Email: pdhsncpoffice@gmail.com
Appeals against decisions of the Information Officer are made to this officer within 14 days.
THE PROCESS
What happens after you make a request
The Right to Information Act sets clear time limits for every step.
01
Acknowledgement
When you make a request for information, either verbally or in writing, you will receive an acknowledgement from the Information Officer.
02
Decision within 14 days
The decision whether to grant the information or not will be given as expeditiously as possible, and in any case within 14 days.
03
Fees and provision
If the information is to be provided, you will be informed of any fee under the schedule prescribed by the RTI Commission. Information is provided within 14 days of payment, or within 14 days of the decision if no fee is required.
04
Extension up to 21 days
If the information cannot be provided within 14 days after payment, the period may be extended up to a maximum of 21 days, and you will be given the reasons for the extension.
05
Right to appeal
You may appeal to the Designated Officer in the situations listed below. An appeal must be made within 14 days.
06
Life and personal liberty
Where a request concerns the life and personal liberty of a citizen, the Information Officer will respond within 48 hours.
APPEALS
When you can appeal to the Designated Officer
An appeal to the Designated Officer must be made within 14 days. If you are still not satisfied, you may appeal to the Right to Information Commission.
- The Information Officer refuses a request made for information.
- The Information Officer refuses access to the information on the ground that it is exempted under section 5 of the Act.
- The time frames specified in the Act have not been complied with.
- The Information Officer has charged excessive fees.
- The Information Officer refuses to provide the information in the form requested.
- The citizen has reasonable grounds to believe that the information has been defaced, destroyed or misplaced to prevent access to it.
Need help or information?
Contact the Provincial Department of Health Services – we are here to help.
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